Reference

Banking on 11live with bKash, Nagad and Rocket

Your 11live account connects directly to the wallets Bangladesh already uses — bKash, Nagad and Rocket — so moving money in or out starts from the same app you open every day.

bKash depositsNagad withdrawalsRocket paymentsfast withdrawalssecure verification
11live Banking on 11live with bKash, Nagad and Rocket
11live Complete Your 11live Account Verification

Complete Your 11live Account Verification

Account verification is how we protect your balance and make sure withdrawals go to the right person. We ask for a copy of a valid national ID and a selfie to match the name on your account. This is a one-time process — once your account is verified, you will not be asked to repeat it unless something on your account changes.

Verification also removes the hold that applies to first withdrawals, so completing it early keeps your payout flow clean. Documents are reviewed by our account team; if anything is unclear, we follow up via your registered contact.

  • Upload your national ID — Photograph both sides of your National Identity Card and upload through the verification section in your account.
  • Submit a selfie — Take a clear selfie holding your ID so our team can match your face to the document.
  • Wait for account review — Our team reviews submissions and confirms your verified status; we contact you if further details are needed.
  • Verification unlocks withdrawals — Once approved, your account proceeds to full withdrawal access without the first-request hold.
11live Send Winnings Back to Your Wallet

Send Winnings Back to Your Wallet

When you want to move funds out, go to the withdrawal section in your 11live account and enter the amount you want to receive. You choose which wallet — bKash, Nagad or Rocket — and enter the mobile number linked to that wallet. If your account verification is complete, the request moves through our review process. We do not attach invented speed

claims to withdrawals because processing depends on network conditions and your account status, but a verified account moves through the queue without added delays. Keep your wallet number accurate; a mismatch is the most common reason a withdrawal gets held.

  • Go to withdrawals — Open your account menu and select the withdrawal option from the banking section.
  • Pick your payout wallet — Choose bKash, Nagad or Rocket and enter the mobile number registered to that wallet.
  • Enter the amount — Type the amount you want to withdraw and confirm it matches your available balance.
  • Submit for review — Submit the request. A verified account proceeds through our review queue without extra holds.
11live Put Money into Your 11live Balance

Put Money into Your 11live Balance

Funding your 11live account means opening the cashier from your phone, picking the wallet you already use, and confirming the transfer with your PIN. bKash, Nagad and Rocket are all supported, and the amount moves from your mobile wallet into your account balance once the transaction clears on the network. There are no extra steps and no desktop required — the deposit

flow is built for mobile from start to finish. Check the cashier for the current minimum amount before you send.

  • Open the cashier — Log in to your 11live account and tap the deposit option in your account menu.
  • Choose your wallet — Select bKash, Nagad or Rocket from the payment screen — whichever wallet you have loaded.
  • Send and confirm — Open your wallet app, send to the account number shown, then confirm with your PIN.
  • Balance updates — Once the network confirms the transfer, the amount appears in your 11live account balance.
LOCAL PAYMENT METHODS

Wallets We Accept for Bangladesh

Every payment option in your 11live account cashier is a wallet or transfer method that Bangladesh already uses widely. bKash, Nagad and Rocket cover mobile wallet deposits and withdrawals. Availability depends on your location and local eligibility — check the cashier for what is active on your account at the time of your transaction.

bKash Send from your bKash app to the number shown in the cashier. The most widely used mobile wallet in Bangladesh.
Nagad Deposit or withdraw via Nagad by entering your registered Nagad number and confirming the transfer in-app.
Rocket Use your Rocket mobile banking account to fund your balance or receive withdrawals directly to your number.

What You Asked About 11live Banking

These are the banking questions we hear most often from accounts in Bangladesh. If your situation is not covered here, reach out to our support team directly through your account.

bKash, Nagad and Rocket are the supported deposit wallets. Open the cashier, select your wallet, and follow the transfer steps shown on screen.

Your balance updates once the wallet network confirms the transfer. If the amount does not appear after a few minutes, check your wallet transaction history first, then contact support.

Minimum amounts are shown in the withdrawal section of your account at the time of your request. We do not publish a fixed figure here because it may change.

Delays usually come from an unverified account or a wallet number mismatch. Complete your verification and confirm your Nagad or bKash number is entered correctly.

Yes, verification is required before your first withdrawal is processed. Upload your national ID and selfie through the account section to complete it.

You can deposit via bKash and withdraw to Rocket, for example, as long as both wallets are registered to your name and match the details on your 11live account.
Reference

11Live Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.