Complete Your 11live Account Verification
Account verification is how we protect your balance and make sure withdrawals go to the right person. We ask for a copy of a valid national ID and a selfie to match the name on your account. This is a one-time process — once your account is verified, you will not be asked to repeat it unless something on your account changes.
Verification also removes the hold that applies to first withdrawals, so completing it early keeps your payout flow clean. Documents are reviewed by our account team; if anything is unclear, we follow up via your registered contact.
- Upload your national ID — Photograph both sides of your National Identity Card and upload through the verification section in your account.
- Submit a selfie — Take a clear selfie holding your ID so our team can match your face to the document.
- Wait for account review — Our team reviews submissions and confirms your verified status; we contact you if further details are needed.
- Verification unlocks withdrawals — Once approved, your account proceeds to full withdrawal access without the first-request hold.